We operate https://car-insurance-compare.net and other domains featuring the https://car-insurance-compare.net branding https://car-insurance-compare.net. This page informs you of our policies regarding the collection, use and disclosure of personally identifiable information we receive from users of the Sites.
What information do we collect?
1: Like many site operators, we collect information that your browser sends whenever you visit our Sites (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Sites that you visit, the time and date of your visit, the time spent on those pages and other statistics, your general location as determined from your IP address and provided by your browser, the site from which you came, the links followed when leaving our Sites.
2: When you voluntarily provide us with personal information in response to questionnaires or online forms, or to register for newsletters (“Supplied Information”). The Supplied Information may include, but is not limited to your name, phone number, email address, postcode, postal address, and any other details asked for and which you provide
3: When you conduct activities on our site (for example, when you purchase a product or service we record what you purchased, or when you call a call connection service we make note of your number, the number called, and how long you were connected. (“Service Data”)
NOTE: Some of the Log Data, the Supplied Information, and the Service Data may be personally identifiable.
How do we use your information?
We may use your personal information:
1. to enable you to access and use the Services;
2. to personalise and improve aspects of our Services;
3. for research, such as analysing market trends and customer demographics;
4. to communicate with you, including some or all of the following:
a) sending you information about products and services which we think may be of interest to you – this may include new product launches, newsletters and opportunities to participate in market research;
b) sending you a confirmation email or SMS – when you make certain requests of us, you will automatically be sent confirmation by email or SMS so that you have a record and can easily retrieve it in the future. This is a standard part of our Services and by using the Services you agree to receive these communications;
c) to process a transaction between you and a third party;
d) to search the websites of our partners in order to obtain the best offers available for you;
e) to match our data with data from other sources – we may validate and analyse your information and, in some cases, match it against information that has been collected by a third party to ensure that the information we hold about you is as accurate, consistent and well-organised as possible. As well as ensuring that any marketing material that we send you is appropriate to your needs, this process also ensures that our Services continue to be as personalised and focused as possible;
f) to populate our customer insight products which are available to subscribers;
g) to enable you to share our content with others, e.g. by using any ‘Email a friend’ or ‘Share this’ functionality on our Sites.
Keeping you informed about the Services: You agree that we will be entitled to contact you (depending on your contact preferences) via email, post, telephone, sms, or by other
electronic means such as via social and digital media, in relation to products, services and other offers that may interest you.
Whenever you provide us with personal information, where necessary we will seek your consent and/or we will give you an opportunity to tell us you do not consent to the use and sharing of your information for marketing purposes. Unless you tell us otherwise, you are consenting to such use.
Who do we share your information with?
When you use any of our Services, you consent to us disclosing your personal information to the following parties:
1. other members of the https://car-insurance-compare.net family – identified by their use of the https://car-insurance-compare.net branding;
3. our channel operators: some of our channels on our Sites are designed and maintained for us by our service providers. We may receive your personal information from these service providers and use it as described above. We will only use the personal information we receive from third parties where the relevant third party can show that it was collected and processed with your consent;
4. other service providers that we engage to help us provide certain services and/or functionality, such as whether products are suitable for you.
5. the Financial Conduct Authority, the Phone-paid Services Authority, and/or other regulatory/governing bodies, for the purposes of compliance monitoring;
Where permitted by data protection and privacy law, we may also disclose information about you (including electronic identifiers such as IP addresses) and/or access your account:
1. if required or permitted to do so by law;
2. if required to do so by any court, the Financial Conduct Authority, the Phone-paid Services Authority, or any other applicable regulatory, compliance, Governmental or law enforcement agency;
3. if necessary in connection with legal proceedings or potential legal proceedings;
4. in connection with the sale or potential sale of all or part of our business.
If we reasonably believe false or inaccurate information has been provided and fraud is suspected, details may be passed to fraud prevention agencies to prevent fraud and money laundering.
Who might our providers share your information with?
Some of our providers will use your personal information to assess your circumstances. Some providers may carry out checks with fraud prevention and credit reference agencies, or take other steps to verify your identity, help prevent fraud and to provide you with their best options. If providers do these checks, both public data (e.g. the electoral roll) and private data (e.g. your personal credit history) may be checked in this way. Some providers may carry out checks against data they already hold on you, (or is held by the company whose brand they administer the product for, or members of their group of companies) such as data from existing products, account data, data from previous product transactions, accounts you may hold with them or loyalty scheme data to share with insurers in order to determine your premium. Providers may also exchange data with certain industry databases. Some providers may also check public and private higher education sources to obtain information about your educational background.
This information exchange allows providers to verify the information that is provided during the quote process, and also helps to detect fraudulent claims.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Sites.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
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